Plenty of businesses have added a live chat box or chatbot to their website to serve their customers better. WP Guppy is also worth a look. It is a neat plugin that lets you engage in real-time chat with your visitors. You can use it to share documents, video, and audio files. WP Guppy lets you group chat with friends, join and leave groups, and even block others.
This plugin lets you reset database with a single click. It allows clickable links in the chat. You can also search conversations. This plugin works well with Elementor and WPBakery Page Builder. Tabs can be disabled for chats, friends and blocked list. You can also mute the bell sound for notifications. This plugin is ready for RTL languages. It gives you a control where to save attachments.