Bringing a new product to the market can be quite exciting. You will need to provide impeccable support to your customers if you want to grow your business, improve its reputation, and increase your sales. The Support Ticket Management System Plugin turns your site into a support ticket system.
The plugin allows you to manage your clients’ support requests in a timely fashion. Users will be able to create an unlimited number of agents. They have the option to ask for feedback once their ticket is done. The plugin also takes care of email notifications.
The script lets you view all tickets in one place and sort them by column. It can also close tickets automatically after a certain period of time has passed. themepassion is the developer behind this commercial plugin.