Wordpress Plugins
Support Board for WordPress with Dialogflow Chatbot
In the past few years, we have covered plenty of awesome support desk themes and plugins here. Support Board for WordPress is also worth a look. It comes with a whole host of convenient features to better serve your customers. For instance, you can use a bot to reply automatically to your customers.
This plugin gives you two ways to manage your users: you can host them in a separate area or use your WordPress users. Support Board has Slack integration to facilitate real-time communication. The Dialogflow bot can send rich messages to your visitors to provide them with a more interactive experience.
Support Board takes care of notifications, so you will never miss a message. You can add new agents to take care of requests from the back-end. Schiocco is the coder behind this plugin.