We have all seen IBM Watson commercials on TV. It is not just useful for large businesses. You can take advantage of it to better serve your visitors. IBM Watson Assistant for WordPress lets you use this bot to answer frequently asked questions by your customers.
You can train this bot on IBM cloud to provide useful information to your visitors. If they are not interested in talking to a bot, Watson can connect them to a real operator. With Rich responses, you can embed an image into the response, force a pause, and add lists of one or more options.
IBM Watson Assistant lets you pick and choose which posts and pages the chatbot shows up on. You may want to do your homework on IBM Watson to set it up correctly on your site. More info is available here.